If this is the case, the review goes against Google's review policy, and you can flag it. It's even possible that non-customers will write an unverified review. It's possible - and in truth, it happens - that disgruntled customers will write unfair reviews on your Google Local page. This, understandably, can cause some concern for businesses. Google Local is an open platform and its very nature means that the only requirement for a user to write a review on a business is owning a Gmail address. Reviews on your My Business page do not need to be verified by Google before they are published. How to remove Google reviews for your business So despite common misconceptions, having a few negative reviews here or there can actually be a good thing. 52% of buyers say they trust a product more if they have a few negative reviews of their product.30% of consumers assume online reviews are fake if there are no negative reviews.Consumers are becoming more apathetic towards negative reviews.That being said, having straight As - or in this case, 5s - across your reviews isn't as important as you may think. In fact, 64% of consumers say they are likely to check Google reviews before visiting a business, so maintaining a strong reputation here is key. Do you need to delete Google reviews?īefore we start delving into the nitty-gritty, let's first consider if there's a real need to delete your Google reviews.Ĭustomer reviews are becoming increasingly important for online consumers, and Google reviews are no exception. By flagging a review you believe to go against Google review guidelines, it'll be brought to their attention, and they'll consider moderating it. What Google does offer instead is flagging. It's for this reason that Google doesn't simply offer a 'delete' option for reviews left on the site - that could leave feedback incredibly inaccurate. But that's not to say it's impossible.Īs reviews are meant to represent the voice of the people, it's essential that companies are not easily able to manipulate them. We're not going to beat around the bush: deleting Google reviews can be pretty tricky. To answer the question "how can I remove a review from Google", you'll first need to find out where the review is located on the web.
Google reviews may all look the same, but they don't all have the same origin.
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